How to Build an Agent in Microsoft 365 Copilot Chat (Beginner Tutorial)

Lisa Crosbie β€’ March 13, 2025
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Lisa Crosbie

@LisaCrosbie

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This channel is all about making AI at work accessible to everyone. I break down these technologies into practical, easy to follow fun tutorials. Here you will find short and long form tutorials and free courses on Copilot Studio, Microsoft Copilot, Power Apps, and other Microsoft technologies, as well as tutorials on how to use AI at work. You'll also find feature updates here every time there is a major event or new announcement from Microsoft, to help you keep up with what's ahead, and what's important and why. I am a five-time Microsoft Most Valuable Professional (MVP) and Microsoft Certified Trainer, with more than a decade of experience consulting with organizations and training business users to get the most out of Microsoft applications at work. Thanks for watching!

Video Description

πŸš€ Build Your Own HR Policy Advisor in Microsoft 365 Copilot Want to streamline HR policy questions in your organization? In this step-by-step tutorial, I'll show you how to build an HR policy advisor agent using the agent builder in Microsoft 365 Copilot Chat β€”no coding required! πŸ’‘You can do this with or without a Microsoft 365 Copilot license. By the end of this video, you'll have an agent that can answer HR-related questions, provide policy information, and streamline access to important information in your workplace. πŸ”Ή What You'll Learn: βœ… Define and describe your agent’s purpose βœ… Refine instructions to control how it responds βœ… Configure settings, add knowledge, and edit prompts βœ… Create, test, and optimize your agent βœ… Handle out-of-scope questions effectively βœ… Iterate and improve your agent for better results ------------------------------------------------------------------------ Connect with me: β˜• Buy me a coffee: https://www.buymeacoffee.com/lisacrosbie πŸ“˜ Get my book: Microsoft Copilot Pro: Step by Step https://www.microsoftpressstore.com/store/microsoft-copilot-pro-step-by-step-9780135369425 πŸ¦‰ Learn more about AI: https://aka.ms/learnwithlisa πŸ–‡ LinkedIn: https://www.linkedin.com/in/lisa-crosbie/ πŸ“Ό TikTok: https://www.tiktok.com/@lisa.crosbie ---------------------------------------------------------------------- πŸ“Œ Timestamps: 0:00 - Introduction | Build an HR policy advisor agent in Microsoft 365 Copilot 0:31 - Defining Your Agent | Describe its purpose and role 5:26 - Refining Instructions | Guide the agent on how to answer questions 7:30 - Configuring Your Agent | Edit instructions, add knowledge, and customize prompts 9:35 - Creating the Agent | Bringing it to life! 12:03 - Testing Your Agent | See how well it responds 14:08 - Out-of-Scope Questions | How does it handle unknown queries? 14:32 - Iterating & Improving | Fine-tuning instructions for better results

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