How to Get the Answers You Want Out of Your Questions

Video Description

In this session, we explore how removing absolute language—like “always,” “never,” “best,” and “worst”—can lead to more dynamic, less defensive conversations. These extremes often trigger resistance or mistrust by oversimplifying complex ideas. Instead, you'll learn how to use softer, more precise language that fosters openness and trust: swap absolutes for terms like “often” or “rarely,” replace “favorite” with context-rich questions, and opt for believable story math like “some” or “many.” We also cover how to frame reflections instead of “top takeaways,” use curiosity gaps in questions, and avoid emotional extremes for more authentic dialogue. The goal is to communicate with intention—so others feel safe, heard, and ready to engage. ************** 📙Purchase the Exactly What to Say Book https://amzn.to/46ecieU 💬Learn about Critical Conversations https://bit.ly/4cOF20m 🙋🏻‍♂️Want to know more about Phil M Jones? Watch this video https://bit.ly/philmjones ✏️Learn about the Exactly What to Say Certified Guide experience: https://bit.ly/3W9WAi5 ✅Sign up for our 31 day FREE challenge to learn more about Exactly What to Say https://bit.ly/4atlvBf