I Got a Call from Microsoft and Allowed Them Access to My Computer. What Do I Do Now?

Ask Leo! May 1, 2024
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Ask Leo!

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Videos from Ask Leo! - https://askleo.com Answers in plain language, presented so you can understand. I help you use technology more effectively, giving you the confidence to do more, be more, and explore more of the world that today's technology makes available to us all.

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☎️ A very common scam is to get a call supposedly from Microsoft, your ISP, or other authorities calling to help you with computer problems. Don't fall for it. ☎️ The remote access trap Legitimate companies don’t request remote access via cold calls. Period. If you’ve fallen for it, take these steps. Alert your credit card issuer about potential fraud. Restore your machine from a recent image backup. Alternatively, back up data, reformat your hard disk, and reinstall your operating system to ensure the removal of any hidden malware. Updates, related links, and more discussion: https://askleo.com/4863 🔔 Subscribe to the Ask Leo! YouTube channel for more tech videos & answers: https://go.askleo.com/ytsub ✅ Watch next ▶ The Event Viewer, Explained ▶ https://youtu.be/rqB9HrmoiRI Chapters 0:00 Call from Microsoft 1:00 Microsoft does not call 3:00 Could they still have access? 4:00 EventViewer is a mess. 5:40 Avoiding the scam 6:40 Recovering from the scam ❤️ My best articles: https://go.askleo.com/best ❤️ My Most Important Article: https://go.askleo.com/number1 More Ask Leo! ☑️ https://askleo.com to get your questions answered ☑️ https://newsletter.askleo.com to subscribe to the Confident Computing newsletter. ☑️ https://askleo.com/patron to help support Ask Leo! ☑️ https://askleo.com/all-the-different-ways-to-get-ask-leo/ for even more! #askleo #scam #event-viewer

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