Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, and The Future of Your Job

Video Description

Marc Benioff is the CEO and co-founder of Salesforce. Benioff joins Big Technology Podcast for a wide ranging discussion on AI agents, automation, and the future of labor. In this episode, we discuss his vision for AI agents and how they'll transform the way companies interact with customers. Tune in to hear why Benioff believes the future isn't about personal AI assistants, but rather company-specific agents built on robust data systems that can take effective action on our behalf. We also cover his thoughts on Microsoft's Copilot, Klarna's provocative statements about abandoning traditional software, whether he'll sell Time Magazine, and what happened with Elon's purchase of Twitter. Hit play for an illuminating conversation about the future of work, enterprise software, and how AI might create a new era of business productivity. Chapters 00:00 Introduction to AI and Labor Dynamics 06:09 Expanding Business Opportunities with AI 11:57 The Future of Business Software 17:59 The Intersection of AI and Consumer Experience 27:33 The Future of Agentic Technology 37:01 Generative AI and Its Potential 44:24 Elon Musk and the Vision for Twitter