How to be great at difficult conversations | Fran Kershaw | TEDxMaidMarianWay

Video Description

Join Fran as she navigates you through how to excel in any challenging conversation and, importantly, why it’s critical that you do. Her own personal journey has helped her to create a universal strategy that she shares, and when you follow its 3 simple steps, can positively enhance these conversations for everyone. Fran is a Professional Executive Leadership Coach working at Senior and Board level, is a member of the National Council of Integrative Psychotherapists, and whose mission is quite simply to help everyone have a better day at work. Connect with Fran on LinkedIn at ww.linkedin.com/in/fran-kershaw This talk was given at TEDx MaidMarianWay using the TED conference format but independently organized by a local community. Credits: Editor: Greene King UK Video Crew: Greene King UK We all face difficult conversations every day, but it’s how you handle these that matter. Most importantly, it’s how we converse about these that can be life changing. At their worst, difficult conversations can be destructive and demoralising, but at their best they can be extremely transformative. Fran is an Executive Leadership Coach working at senior and board level with a wealth of commercial experience and proven coaching techniques. In this talk she will draw on her own journey of life changing illness diagnoses, working in high pressure teams and professional burnout to demonstrate how we can learn from challenging life and work events to shape and construct the best ways to handle difficult conversations. Through her wealth of experience and personal setbacks, you will gain insight into her proven techniques; how to plan for any difficult conversation, the benefit of being confident, clear and concise in your narrative and how to ensure that you get the result that you want. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx