Turning Customers into Fans: Tim Höttges, CEO of Deutsche Telekom

Morgan Stanley August 8, 2022
Video Thumbnail
Morgan Stanley Logo

Morgan Stanley

@morganstanley

About

Morgan Stanley (NYSE: MS) is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in 42 countries, our firm's employees serve clients worldwide including corporations, governments, institutions and individuals. We are committed to maintaining the first-class service and high standard of excellence that have always defined the firm and everything we do is guided by our five core values: Do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. All interactions on/with this account are subject to the Social Media Important Information https://www.morganstanley.com/disclosures/social-media-important-information which includes Morgan Stanley’s Privacy Pledge and relevant disclaimers/disclosures. By interacting with this account, you consent to the retention and monitoring of your interactions.

Video Description

The Covid-19 pandemic underscored how integral digital connectivity is in our daily lives. In the latest episode of Exceptional Leaders / Exceptional Ideas, our Head of European Telecoms Research, Emmet Kelly, travels to Bonn, Germany to meet with Tim Höttges, CEO of Deutsche Telekom. Since taking the helm in 2014, Höttges has led the once state-owned enterprise through one of the most disruptive and dynamic periods in the history of the industry. Watch this candid conversation about how Deutsche Telekom turned customers into fans, created one of the world’s most valuable brands and made the decision to keep its stake in T-Mobile. https://mgstn.ly/3JDcJnA

Essentials for Business Success

AI-recommended products based on this video

Loading...
Wireless CarPlay Adapter for iPhone, Mini Size with Reset Button, Converts Wired to Wireless CarPlay Dongle Plug & Play CarPlay Wireless Adapter for Apple iPhone iOS 12+ & Cars from 2017(Grey)

Wireless CarPlay Adapter for iPhone, Mini Size with Reset Button, Converts Wired to Wireless CarPlay Dongle Plug & Play CarPlay Wireless Adapter for Apple iPhone iOS 12+ & Cars from 2017(Grey)

(36)
$32.99
FREE delivery Jul 7 - 28
500+ bought in past month
Loading...
Magnetic Wireless Charger for iPhone: Fodable 3 in 1 Charging Station for Multiple Apple Devices - Travel Charging Pad Dock for Apple Watch iPhone 16 15 14 13 12 Pro Max Plus & Airpod Global Recycled Standard

Magnetic Wireless Charger for iPhone: Fodable 3 in 1 Charging Station for Multiple Apple Devices - Travel Charging Pad Dock for Apple Watch iPhone 16 15 14 13 12 Pro Max Plus & Airpod Global Recycled Standard

(656)
$49.99
PrimeFREE delivery Sat, Jun 14
100+ bought in past month
Loading...
Magnetic Wireless Charger for iPhone - 3 in 1 Mag-Safe Charging Station for Multiple Devices Apple - Charger Stand Dock for Apple Watch iPhone 16 15 14 13 12 Pro Max Plus Airpods

Magnetic Wireless Charger for iPhone - 3 in 1 Mag-Safe Charging Station for Multiple Devices Apple - Charger Stand Dock for Apple Watch iPhone 16 15 14 13 12 Pro Max Plus Airpods

(750)
$59.99
PrimeFREE delivery Sat, Jun 14
Loading...
iPhone Charger Cord Lightning Cable (Apple MFi Certified) 6/6/10ft 3 Pack iPhone Cable Fast Charging Long Apple Charger Cable for iPhone 13 13 Pro 12 Pro 11 SE Max XS XR X, iPad Mini Air, iPod, AirPod

iPhone Charger Cord Lightning Cable (Apple MFi Certified) 6/6/10ft 3 Pack iPhone Cable Fast Charging Long Apple Charger Cable for iPhone 13 13 Pro 12 Pro 11 SE Max XS XR X, iPad Mini Air, iPod, AirPod

(4,371)
$9.99
FREE delivery Sat, Sep 20 on your first order
6K+ bought in past month
Loading...
Wireless Charger for Samsung - NANAMI 3 in 1 Charging Station for Multiple Devices,Fast Charger Stand Dock for Galaxy S25 S24 S23 Ultra S22 S21 S20 Z Flip Fold,Galaxy Watch 5/5 Pro/4/3,Galaxy Buds Pro

Wireless Charger for Samsung - NANAMI 3 in 1 Charging Station for Multiple Devices,Fast Charger Stand Dock for Galaxy S25 S24 S23 Ultra S22 S21 S20 Z Flip Fold,Galaxy Watch 5/5 Pro/4/3,Galaxy Buds Pro

(2,272)
$43.99
PrimeFREE delivery Sat, Jun 14
200+ bought in past month
Loading...
45W Super Fast Charger USBC Charger, 2Pack 10FT Samsung Charger Fast Charging Cord Cable& Samsung Type C Charger Block for Galaxy S25 S24 S23 S22 S21 Ultra/Plus, Tab S10 S9 S8 S7,iPad,Android Phone

45W Super Fast Charger USBC Charger, 2Pack 10FT Samsung Charger Fast Charging Cord Cable& Samsung Type C Charger Block for Galaxy S25 S24 S23 S22 S21 Ultra/Plus, Tab S10 S9 S8 S7,iPad,Android Phone

(52)
$22.79
FREE delivery Fri, Oct 3 on your first order
1K+ bought in past month
Loading...
Leathario Sling Bag for Men, Vegan Leather Crossbody Shoulder Bag, Sling Backpack for Travel Hiking Business

Leathario Sling Bag for Men, Vegan Leather Crossbody Shoulder Bag, Sling Backpack for Travel Hiking Business

(851)
$39.99
FREE delivery Thu, Jun 19
Loading...
ZZNICK Genuine Leather Messenger Bag, Sling Bag Crossbody Shoulder Bags for Travel Work Business

ZZNICK Genuine Leather Messenger Bag, Sling Bag Crossbody Shoulder Bags for Travel Work Business

(951)
$56.99
FREE delivery Thu, Jun 19
Loading...
Getfitsoo Pack of 4 Colorful Luggage Tags Plastic PVC Travel Tags Suitcase Labels Business Card Holder (ZU-892K)

Getfitsoo Pack of 4 Colorful Luggage Tags Plastic PVC Travel Tags Suitcase Labels Business Card Holder (ZU-892K)

(165)
$10.25
FREE delivery Sat, Jun 14 on your first order
Loading...
RAINSMORE Laptop Bag for Women 15.6 inch Laptop Tote Bag Leather Large Capacity Work Tote Bag Waterproof Business Office Computer Bag Women Travel Handbag Shoulder Bag, Pink

RAINSMORE Laptop Bag for Women 15.6 inch Laptop Tote Bag Leather Large Capacity Work Tote Bag Waterproof Business Office Computer Bag Women Travel Handbag Shoulder Bag, Pink

(397)
$49.99
PrimeFREE delivery Sat, Jun 14
Loading...
Bose QuietComfort Wireless Noise Cancelling Headphones, Bluetooth Over Ear Headphones with Up to 24 Hours of Battery Life, Moonlight Grey - Limited Edition

Bose QuietComfort Wireless Noise Cancelling Headphones, Bluetooth Over Ear Headphones with Up to 24 Hours of Battery Life, Moonlight Grey - Limited Edition

(12,251)
$269.00
FREE delivery Tue, Oct 14
Loading...
Logitech M185 Wireless Mouse, 2.4GHz with USB Mini Receiver, 12-Month Battery Life, 1000 DPI Optical Tracking, Ambidextrous, Compatible with PC, Mac, Laptop - Black

Logitech M185 Wireless Mouse, 2.4GHz with USB Mini Receiver, 12-Month Battery Life, 1000 DPI Optical Tracking, Ambidextrous, Compatible with PC, Mac, Laptop - Black

(48,912)
$15.99$12.79
FREE delivery Wed, Feb 18 on your first order
1K+ bought in past month
Loading...
Logitech G203 Wired Gaming Mouse, 8,000 DPI, Rainbow Optical Effect LIGHTSYNC RGB, 6 Programmable Buttons, On-Board Memory, Screen Mapping, PC/Mac Computer and Laptop Compatible - Black
Best Seller

Logitech G203 Wired Gaming Mouse, 8,000 DPI, Rainbow Optical Effect LIGHTSYNC RGB, 6 Programmable Buttons, On-Board Memory, Screen Mapping, PC/Mac Computer and Laptop Compatible - Black

(17,871)
$27.98$22.38
FREE delivery Tue, Oct 14 on your first order
500+ bought in past month
Loading...
Logitech G305 Lightspeed Wireless Gaming Mouse, Hero 12K Sensor, 12,000 DPI, Lightweight, 6 Programmable Buttons, 250h Battery Life, On-Board Memory, PC/Mac - Black

Logitech G305 Lightspeed Wireless Gaming Mouse, Hero 12K Sensor, 12,000 DPI, Lightweight, 6 Programmable Buttons, 250h Battery Life, On-Board Memory, PC/Mac - Black

(35,879)
$49.99$44.99
FREE delivery Mon, Jan 26
1K+ bought in past month
Loading...
Logitech G502 Hero High Performance Wired Gaming Mouse, Hero 25K Sensor, 25,600 DPI, RGB, Adjustable Weights, 11 Programmable Buttons, On-Board Memory, PC/Mac, Black

Logitech G502 Hero High Performance Wired Gaming Mouse, Hero 25K Sensor, 25,600 DPI, RGB, Adjustable Weights, 11 Programmable Buttons, On-Board Memory, PC/Mac, Black

(55,508)
$49.98$44.98
FREE delivery Thu, Jan 29
2K+ bought in past month
Loading...
LONMEN 15.6 Inch Laptop Shoulder Bag,Computer Sleeve Carrying Case for Lenovo 15.6" Ideapad 330/15.6" HP EliteBook 850 G3 / Dell New Latitude 3590 Chromebook Ultrabook (Black)

LONMEN 15.6 Inch Laptop Shoulder Bag,Computer Sleeve Carrying Case for Lenovo 15.6" Ideapad 330/15.6" HP EliteBook 850 G3 / Dell New Latitude 3590 Chromebook Ultrabook (Black)

(217)
$26.59
FREE delivery Sun, Jun 22 on your first order
Loading...
LONMEN 15.6 Inch Laptop Shoulder Bag,Computer Sleeve Carrying Case for Lenovo 15.6" Ideapad 330/15.6" HP EliteBook 850 G3 / Dell New Latitude 3590 Chromebook Ultrabook (Gray)

LONMEN 15.6 Inch Laptop Shoulder Bag,Computer Sleeve Carrying Case for Lenovo 15.6" Ideapad 330/15.6" HP EliteBook 850 G3 / Dell New Latitude 3590 Chromebook Ultrabook (Gray)

(217)
$26.59
FREE delivery Sat, Jun 21 on your first order
Loading...
65W 45W USB C Laptop Charger Compatible with Dell Latitude 5420 5430 5520 5530 7340 7430 Inspiron 14 16 XPS 13 Chromebook 3100 Dell Computer Type C Fast Charging AC Adapter Power Cord

65W 45W USB C Laptop Charger Compatible with Dell Latitude 5420 5430 5520 5530 7340 7430 Inspiron 14 16 XPS 13 Chromebook 3100 Dell Computer Type C Fast Charging AC Adapter Power Cord

(7)
$19.99
FREE delivery Sun, Aug 24 on your first order
Loading...
65W USB C Laptop Charger for Dell Latitude 5540 5420 5520 5430 5320 7275 7440 e5440 5450 7430 7400 5550 5530 9410 9510 XPS 13 15 Chromebook Fast Charging for Dell Computer Type C AC Adapter Power Cord

65W USB C Laptop Charger for Dell Latitude 5540 5420 5520 5430 5320 7275 7440 e5440 5450 7430 7400 5550 5530 9410 9510 XPS 13 15 Chromebook Fast Charging for Dell Computer Type C AC Adapter Power Cord

(25)
$29.99
FREE delivery Sun, Aug 24 on your first order
300+ bought in past month
Loading...
New Slim 65W 45W USB C Laptop Charger Compatible with Dell Latitude 7420 5420 5400 5410 5430 7400 7410 7430 5510 5520 5550 Inspiron 14 16 XPS 13 Chromebook 3100 Vostro Type C Fast Charging AC Adapter

New Slim 65W 45W USB C Laptop Charger Compatible with Dell Latitude 7420 5420 5400 5410 5430 7400 7410 7430 5510 5520 5550 Inspiron 14 16 XPS 13 Chromebook 3100 Vostro Type C Fast Charging AC Adapter

(18)
$24.99
FREE delivery Sun, Aug 24 on your first order
Loading...
65W 45W Laptop Charger for Dell USB C Charger-Dell Latitude 5420 7420 5520 5530 7320 7390/Dell XPS 12 13 15/Dell Chromebook/Dell Inspiron/Dell Vostro AC Adapter Laptop Charger Type C Power Supply Cord

65W 45W Laptop Charger for Dell USB C Charger-Dell Latitude 5420 7420 5520 5530 7320 7390/Dell XPS 12 13 15/Dell Chromebook/Dell Inspiron/Dell Vostro AC Adapter Laptop Charger Type C Power Supply Cord

(3,005)
$25.99
FREE delivery Sun, Aug 24 on your first order
50+ bought in past month
Loading...
100W 90W USB-C Charger Type-C Adapter for Lenovo Thinkpad Carbon x1 5th 6th Gen, IdeaPad 13" 720 Y400 Y500 P580 P500, Yoga 370 X280 X390 910 920 Power Cord GX20M33579 4X20M26268

100W 90W USB-C Charger Type-C Adapter for Lenovo Thinkpad Carbon x1 5th 6th Gen, IdeaPad 13" 720 Y400 Y500 P580 P500, Yoga 370 X280 X390 910 920 Power Cord GX20M33579 4X20M26268

(43)
$24.99
FREE delivery Sun, Jun 22 on your first order
Loading...
Getfitsoo Pack of 4 Colorful Luggage Tags Plastic PVC Travel Tags Suitcase Labels Business Card Holder (ZU-892K)

Getfitsoo Pack of 4 Colorful Luggage Tags Plastic PVC Travel Tags Suitcase Labels Business Card Holder (ZU-892K)

(165)
$10.25
FREE delivery Sat, Jun 14 on your first order
Loading...
MaxGear Metal Business Card Holder for Men & Women, Professional Stainless Steel Card Case for Business Cards, Slim Purse Name Cards Holders Wallet with Interior Lining, Buckle Style Shut

MaxGear Metal Business Card Holder for Men & Women, Professional Stainless Steel Card Case for Business Cards, Slim Purse Name Cards Holders Wallet with Interior Lining, Buckle Style Shut

(12,277)
$9.99
FREE delivery Sat, Jun 14 on your first order
Loading...
Dell 15.6" FHD Touchscreen Student and Business Laptop – AMD Ryzen 7 7730U, Radeon Graphics, 16GB DDR4 RAM, 512GB SSD, USB-C, HDMI, SD Card Reader, Wi-Fi 5, Copilot Ready, Windows 11 Pro

Dell 15.6" FHD Touchscreen Student and Business Laptop – AMD Ryzen 7 7730U, Radeon Graphics, 16GB DDR4 RAM, 512GB SSD, USB-C, HDMI, SD Card Reader, Wi-Fi 5, Copilot Ready, Windows 11 Pro

(0)
$829.99
FREE delivery Aug 27 - Sep 3
Loading...
HP 902XL | Ink Cartridge | Black | Works with HP OfficeJet 6900 Series, HP OfficeJet Pro 6900 Series | T6M14AN ECOLOGO

HP 902XL | Ink Cartridge | Black | Works with HP OfficeJet 6900 Series, HP OfficeJet Pro 6900 Series | T6M14AN ECOLOGO

(62,108)
$71.99
PrimeFREE delivery Sat, Jun 14
500+ bought in past month
Loading...
VIVO 81cm Desk Converter, K Series, Height Adjustable Sit to Stand Riser, Dual Monitor and Laptop Workstation with Wide Keyboard Tray, Black, DESK-V000K

VIVO 81cm Desk Converter, K Series, Height Adjustable Sit to Stand Riser, Dual Monitor and Laptop Workstation with Wide Keyboard Tray, Black, DESK-V000K

(13,797)
$139.99$103.20
FREE delivery Thu, Jun 26
200+ bought in past month