What You Should Know and Learn when starting in IT Support, Help Desk and Desktop Support

Video Description

Just starting your journey into IT Support, Help Desk, or Desktop Support? This video is your complete beginner's guide to the core skills, tools, and mindset you need to succeed in your first tech role. ********** ❗️ *Become a highly paid Cybersecurity or Hacking Pro...FAST! Go to* 👉 https://skillsbuildtraining.com/ ➡️ "Dive into the underground with *Dark Web Chronicles* — gripping true stories of hacks, heists, and cybercrime." https://www.youtube.com/@DarkWebChroniclesHD/videos ❗️ *LEARN ETHICAL HACKING Course* 👉 https://skillsbuildtraining.com/hacking-course ❗️ *LEARN CYBERSECURITY Course* 👉 https://skillsbuildtraining.com/cybersecurity-course ********** *Cybersecurity Protection* 👉 *For You and Your Family:* https://skillsbuildtraining.com/consumer-cybersecurity 👉 *For Small Businesses:* https://skillsbuildtraining.com/smb-cybersecurity 👉 *For Enterprises:* https://skillsbuildtraining.com/enterprise-cybersecurity ➡️ See More Videos and Subscribe: youtube.com/@SkillsBuildSecurity ➡️ Website: https://skillsbuildtraining.com/ ➡️ Facebook: https://www.facebook.com/skillsbuildsecurity We’ll cover what you really need to know, including troubleshooting hardware/software, managing tickets, using Active Directory, networking basics, customer service skills, and remote support tools like TeamViewer and Intune. Whether you're starting from scratch or pivoting into IT, this video gives you the foundation to grow fast, impress your team, and start climbing the IT career ladder. ►Timestamps 00:00 – Intro 00:46 – 1. Know the Operating Systems Cold 01:39 – 2. Networking Skills Are Non-Negotiable 04:03 – 3. Learn Active Directory 04:52 – 4. Command Line is Power 05:21 – 5. Understand Virtualization and Cloud 05:59 – 6. Scripting Skills (Don’t Be Afraid) 06:23 – 7. Backup & Recovery 07:06 – 8. Storage Basics 07:38 – 9. Security Mindset 08:12 – 10. Soft Skills Make You 10x More Valuable 08:45 – 11. Documentation Saves You 09:38 – 12. Learn the Tools of the Trade 09:39 – 13. Community is Power 10:01 – 14. Build Your Portfolio See More Videos and Subscribe: youtube.com/@SkillsBuildSecurity Website: https://skillsbuildtraining.com/ Facebook: https://www.facebook.com/skillsbuildsecurity