Your Clients Aren’t Hearing You (Here’s Why)

Video Description

This clip unpacks one of the biggest blind spots in communication: you think people hear what you say — but they actually respond to what they see in their subconscious. Phil M. Jones explains how influence works beneath the surface, and why your biggest advantage is the ability to speak to someone’s inner voice with clarity, empathy, and intention. You’ll learn why the subconscious mind is your audience long before someone’s logic kicks in, why giving advice too early destroys trust, and how the three ingredients of influence — curiosity, empathy, and courage — shape every meaningful conversation. What you’ll learn: 00:00:00 Why your subconscious drives your decisions (and your clients’ decisions) 00:02:42 How to ask questions that earn context before you offer content 00:03:19 Why giving less advice leads to more influence 00:06:06 Why empathy isn’t sympathy — it’s understanding their “because” 00:09:20 The difference between being “smart” and being helpful If you want to level up your communication, deepen trust, and influence ethically, this is the framework that changes everything. ************** 📙 Purchase the Exactly What to Say Book https://bit.ly/3IqTstz ✅ Take The Test: How Much of an Effective Communicator Are You? http://bit.ly/3Ijgz9u 🙋🏻‍♂️ Want to know more about Phil M Jones? Watch this video http://bit.ly/46nIJb9