Words you should never say to a customer - very important | Mohamed Sherif

Video Description

Many words and phrases we use unconsciously can cause us to lose customers. That's why, following the success of our video "The Most Important Words Customers Love to Hear," we'll discuss in this video the most important words you should never say to a customer, and how to deal with them and with an angry customer. This is a very important video, and every word in it is based on a wealth of experience. I hope you enjoy watching it, and please share it if you find it helpful. *The Most Important Words to Avoid Saying to Customers* Introduction 0:00 1. Preferring one product over another 1:08 2. The system is down 2:04 3. Don't talk about competitors' flaws 3:05 4. Are you buying or just asking? 3:52 5. No one has complained about this product before. 4:42 6. Our work is very difficult. 5:19 7. Calm down, sir/in case of a problem. 6:45 8. Speak respectfully. 7:45 9. You are in a respectable place. 7:57 10. Don't raise your voice. 8:19 11. That didn't happen... You're lying. 8:30 12. Do your worst. 8:56 13. We don't accept returns. 9:42 14. We will contact the factory/agent and get back to you. 11:30 15. Livelihood comes from God... It doesn't depend on anyone. 12:02 16. Don't use words the customer doesn't understand. 12:46 17. My colleague made the mistake, not me. 13:57 18. Sorry, we are short-staffed. 14:23 19. Don't talk about one customer in front of another. 14:49 20. I work here irregularly. 15:27 21. Never frown at a customer. 16:05 22. Don't end the conversation too quickly. 17:02 23. Don't raise the customer's expectations too high. 18:30 Conclusion 21:00 #How_to_Convince_a_Customer to Buy #The_Art_of_Sales #Mohamed_Sherif #Words_You_Shouldn't_Say_to_Your_Customer An unmissable opportunity... Based on your requests... We have created a PRE-Selling course to master the fundamentals of sales. Take advantage of the offer before the discount ends... Course link here https://www.udemy.com/course/pre-sell... _______________________________________________ ●●● The Art of Selling Series: ●●● ● The Words Customers Love to Hear Most - The Last One is Very Important    • أكثر كلمات يحب الزبون سماعها - الأخيرة مهم...   ● 10 Fastest Ways to Convince Customers to Buy    • اسرع و افضل 10 طرق لإقناع الزبون بالشراء T...   ● 20 Ways You're Learning for the First Time to Convince Customers to Buy Part 1 |    • اقناع الزبون بالشراء - 20 طريقه لأول مره ت...   Part 2 |    • اقناع الزبون بالشراء - 20 طريقه لأول مره ت...   ● Top 7 Ways to Convince Customers to Buy Your Product or Service Online    • أفضل 7 طرق لاقناع الزبون بشراء منتجك او خد...   ● Top 10 Strategies for Responding to "Your Price Is Too High"    • أفضل 10 استراتيجيات للرد علي جملة سعرك غال...   ● Top 7 Ways to Gain Customer Trust - Methods to Convince Customers to Buy from You More Than Once    • أفضل 7 طرق لكسب ثقة العميل - طرق إقناع الز...   ---------------------------------------------------------------------------------------------------------------------------------------------------------------- ● To join the WhatsApp group for YouTube subscribers and learn more, click here: Group 1 | https://chat.whatsapp.com/K0inZbpPZ6q... Group 2 | https://chat.whatsapp.com/Jsd8XBkSABm... Group 3 | https://chat.whatsapp.com/G0sdWZgrduB... Backup Group | https://chat.whatsapp.com/K0inZbpPZ6q... ● If the groups are full, you can contact us on WhatsApp at +201000936297 ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ ⊙ Thank you for watching! Turn on notifications (🔔) So you can get notified of new videos right away! ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ To support the content we provide on YouTube to develop tools and content: 1) Support us on PayPal here | https://paypal.me/MuhamedSherif 2) Support us on Patreon here |   / mohamedsherif   ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ You can follow Mohamed Sherif on: ● Subscribe to the YouTube channel here: http://bit.ly/28mcy7W ● Follow our pages on Facebook: ● Account:   / mohammed.sherife2020   ● Official Page:   / mohamedsherifofficial   ● Instagram:   / mohamed_sherif_official   ...