How To Build Responsible AI With Agentforce | Salesforce CIO Corner

Video Description

On this episode of CIO Corner, Ann Funai, CIO at IBM, and Juan Perez, CIO at Salesforce, discuss why IT leaders should care about agentic AI governance, highlighting Salesforce’s new AI agent product, Agentforce. They emphasize the need for robust guardrails, agent-centric architecture, and understanding data flows and access controls that recognize the roles and permissions of users. Check out more CIO content on Salesforce's Newsroom site: https://www.salesforce.com/news/collections/cio-corner/ Learn more about Agentforce: https://sforce.co/4g3dTIx Chapters: 0:00 - Intro 0:45 - AI Governance for Agents 1:58 - AI Agent Guardrails 6:18 - Governance of Multi Agent Systems 10:22 - AI Partnerships 13:32 - Value of AI Governance 17:23 - Outro and Links #Salesforce #Agentforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.