Microsoft Engineer Builds a CALL CENTER on Teams: Agents, Queues, Auto Attendant, IVR, Speech ++
Collaboration Simplified
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November 25, 2023
Collaboration Simplified
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Simple tutorials on AI, Copilot, and Agents — by Shervin Shaffie, Principal Engineer at Microsoft. I work for Microsoft, but the views shared here are my own and those of my guests. This is an independent channel, not an official Microsoft production.
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