Microsoft Engineer Builds Teams Call Center Reports (Agent Performance, Abandoned Calls)
Collaboration Simplified
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April 8, 2024
Collaboration Simplified
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Simple tutorials on AI, Copilot, and Agents — by Shervin Shaffie, Principal Engineer at Microsoft. I work for Microsoft, but the views shared here are my own and those of my guests. This is an independent channel, not an official Microsoft production.
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