Copilot Studio Generating Answers from a Custom Index such as ServiceNow Knowledgebase

Video Description

In this video I use ServiceNow's Knowledge API to provide an example of how to take custom indexed content from a system and provide it back to Generative Answers in Copilot Studio to generate responses over any custom indexed content with an API. This one is a little more technical than most of my videos, but is really shows how powerful the new PVA capabilities truly are. ALERT! These instructions are for ServiceNow Tokyo release https://aka.ms/TryCopilotStudio