Video Description

In this video, I show you how to setup Generative Answers in Copilot Studio to check an internal ServiceNow Knowledge Base and then if nothing is found to check external knowledge bases on the internet. This is to show you how to be able to do advanced configuration of Copilot Studio following the fall back path that you desire. Please like and subscribe to my channel for more videos like this and don't forget that you can try Copilot Studio at https://aka.ms/TryCopilotStudio.