OpenAI Chairman Bret Taylor on the new jobs AI will usher into the future

Video Description

What new kinds of jobs will AI bring that we never could have imagined before? In this special two-part episode, Reid and Aria explore this question and more with Sierra co-founder and OpenAI chairperson Bret Taylor. Part one features audio from Bret's onstage interview at the 2024 Masters of Scale Summit, where he shared his insights on the voice revolution in AI, the technology’s latest role as a phone customer service agent, and the groundbreaking business opportunities still waiting to be explored in the AI space. Reid and Aria invited Bret to continue the conversation in part two, diving deeper into how AI might reshape our workforce, create new career opportunities, and spark industries we haven’t yet imagined. With leadership experience at both startups (Quip and Friendfeed) and large tech companies (Facebook, Salesforce, and Twitter), Bret is uniquely positioned to track and seize opportunities in the quickly-developing AI industry. For more info on the podcast and transcripts of all the episodes, visit https://www.possible.fm/podcast/ Topics: 0:00 - Hellos and introductions 0:07 - What’s happening with AI today in the world and in Silicon Valley? 3:52 - The next big AI breakthrough that Bret’s excited about 7:44 - How Sierra is revolutionizing customer service with AI 12:09 - How should leaders in diverse industries adopt AI into their businesses? 16:16 - Is there still room for entrepreneurs to innovate in the AI landscape? 20:52 - How should parents prepare their kids for a future shaped by AI? 25:05 - Continuing the conversation from the Masters of Scale Summit 25:26 - Understanding the impact of technological inflection points 29:49 - Will AI create entirely new product categories, and what might those be? 35:38 - The impact of conversational AI and voice 43:19 - Predictions of agentic AI in the new world 51:49 - What implications of AI should be on your radar 56:14 - One aspect of superagency Bret would like to see play out 58:04 - Rapid fire questions Possible is an award-winning podcast that sketches out the brightest version of the future—and what it will take to get there. Most of all, it asks: what if, in the future, everything breaks humanity's way? Tune in for grounded and speculative takes on how technology—and, in particular, AI—is inspiring change and transforming the future. Hosted by Reid Hoffman and Aria Finger, each episode features an interview with an ambitious builder or deep thinker on a topic, from art to geopolitics and from healthcare to education. These conversations also showcase another kind of guest: AI. Whether it's Inflection’s Pi, OpenAI’s ChatGPT or other AI tools, each episode will use AI to enhance and advance our discussion about what humanity could possibly get right if we leverage technology—and our collective effort—effectively.